Reference

What You Agree To When You Use gt99c

These terms set out the rules for using your gt99c account — from how deposits via bKash, Nagad, and Rocket are handled to what happens when you request a withdrawal.

Account Holders OnlyLocal Law AppliesWallet Transactions CoveredWithdrawal Rules IncludedSubject to Change
gt99c What You Agree To When You Use gt99c
TERMS QUERIES

How to Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account status, our support team handles queries about policy interpretation, wallet transaction disputes, and account access questions. We aim to respond to all written queries within a reasonable timeframe, and live chat is available for faster clarification on straightforward points.

Live Chat Start a live chat session from the account area for quick questions about term interpretation or wallet transaction status.
Email Support Email us for formal queries about account eligibility, term changes, or disputes. Keep your account ID ready when writing in.
Account Help Centre The help centre covers common term-related questions including withdrawal conditions, account verification steps, and wallet linking.
HOW WE HANDLE ACCOUNTS

Account Security and Your Data Under These Terms

We hold your account information only for as long as necessary under our data retention schedule. Wallet details — your linked bKash, Nagad, or Rocket number — are stored in encrypted form and are not shared with third parties outside of what is required to process your transaction. You can request a copy of your account data or ask for corrections by contacting support directly. Security on your account relies on OTP verification at login; if you receive an OTP you did not request, change your access credentials immediately and notify us.

Data Retention

Account data is retained in line with our policy schedule. You can request the details of what we hold by contacting support with your account ID and a written request.

Wallet Encryption

Your linked wallet numbers for bKash, Nagad, and Rocket are stored in encrypted form. We do not expose these to third parties beyond what a transaction requires.

OTP Login Security

Every login uses OTP verification tied to your registered mobile number. An unexpected OTP is a signal to secure your account right away — contact us immediately.

Data Correction Requests

If any detail on your account is wrong, you have the right to request a correction. Send your request through the support channel with your account ID.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens or uses a gt99c account. If you access the platform, these rules apply to you, subject to your local law and the eligible regions we serve.

Yes. We update these terms when platform operations or regulations require it. The current version is always the one on this page. Continued use of your account after an update means you accept the revised terms.

Check your wallet transaction history first. If the transfer shows as sent but your account balance has not updated, contact support with the transaction reference number so we can investigate.

Send a written request to our support team from your registered contact. We will process the closure and confirm once your account has been deactivated and any outstanding balance resolved.

Yes. Accessing the lobby, making a deposit via Rocket or any other wallet, or placing a wager all constitute acceptance of these terms in their current published form.

Access to gt99c depends on your local law and eligible regions. If participation is not permitted where you are, these terms do not override that restriction. It is your responsibility to check your legal position.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.